The Natural Life Business Partnership (NLBP) is a national membership organization that represents and serves all types of professionals that are holistically minded. Our purpose is to advance the professional profile of those that embrace both science and soul. As a community we provide a unified voice fostering professionalism and growth while offering valuable business support, national networking opportunities, and an interconnected experience.
The beauty of NLBP is the mixture of professionals all with the common thread of spirit and science consciously building and nurturing each other towards success. We share ideas, thoughts, information, feedback, contacts, and resources. We educate the public, provide professional support, advocate for a better health care system that includes natural options, and support related policy issues. This includes chemical free agriculture, a clean food system, and environmental concerns affecting the health of our nation. For more information, visit TheNaturalLife.org.
We are seeking an experienced Membership Manager who will be responsible for the development and execution of activities to recruit and retain members. This is a key role at the organization that works directly with our Leadership Team and reports to our Founder & Executive Director. This position is available due to the evolution of the organization over the last three years; NLBP provides a tremendous growth opportunity for an individual with a positive attitude and strong work ethic.
Responsibilities: Membership Recruitment and Retention
Develop and implement strategies to recruit new members.
Develop and implement strategies to retain members.
Manage the annual membership renewal process including developing renewal communications, sending out renewal notices, and reporting results.
Produce membership activity reports to determine progress toward goals.
Contribute to the management of social media and website content where necessary.
Identify opportunities for improving processes and provide proactive solutions.
Membership Engagement, Programming, and Customer Service
Work directly with members by phone, email, periodic visits, or attending events to build and retain relationships
Respond to inquiries from members and prospective members
Develop value-added opportunities and offerings for members
Work to promote research offerings, advocacy activities, and events to members and prospective members
Develop content for website and electronic communications
Assist with maintenance of web and social media content, as it relates to membership recruitment and retention
Some travel may be required.
What We Need: Our ideal candidate has exceptional sales ability and an affinity to attract others. He/She/They MUST have a background in membership management and a clear understanding of the holistic lifestyle. In addition, the ability to write persuasive, clear, accurate and concise messages to internal and external audiences that will attract and retain members, as well as exceptional phone skills, critical thinking, strategic analysis, sound judgment, and strong initiative. We would like to see applicants with at least three years of experience in a related position who hold a bachelor’s degree in marketing, public relations, or communication. Proven success in initiating, developing, implementing, and evaluating marketing and communication campaigns for membership retention and recruitment is a must as are superior professional and persuasive verbal and written communication skills. Candidate must be self-motivated, creative, and be able to work independently. Experience increasing brand recognition, knowledge of sales funnels, Zoom video conferencing, and working with Weblink or other association management software is a definite plus.
We will consider interviews from anywhere in the US via Zoom Video conferencing. This position is offered as a part-time or full-time position and paid monthly as an independent contractor, however, could grow to salaried employee within the year. We will consider all levels of expertise until we find the perfect fit.
What We Offer: Remote work opportunity for the right individual. Ability for advancement. Flexible schedule.
Required Education: Bachelor's Degree
Desired fields of study: Marketing, Communications or Business Administration.
Years of experience may be substituted for education.
3-5 years experience with a minimum of 3 years of experience in a membership organization with a marketing emphasis including digital solutions.
Strong sales background with proven ability to convert by phone.
Experience working from a remote location with a national team preferred.
Knowledge of marketing and digital communication approaches.
Knowledge of membership engagement, recruitment, retention approaches.
Knowledge of project management.
Knowledge of Weblink or related membership management software.
Intermediate computer and Microsoft Office (Outlook, Word, PowerPoint and Excel) skills.
Functional working knowledge of marketing design (e.g., Adobe Illustrator, Photoshop).
Functional knowledge of social media and related administrative/management platforms (e.g., Facebook, Twitter, Instagram, LinkedIn, YouTube, Hootsuite, Higher Logic).
Functional knowledge of content management systems and CRM
Employment Type Full-time, Part-time, Flexible, Job Share, Remote, Home-based, Contract work